Track Delivery

This Track Delivery Policy explains how ElisArt (referred to as “we,” “us,” or “our”) manages and provides information about the shipment and delivery of your orders placed through elisart.store (the “Site”). This Policy applies to all orders processed through our Site and outlines the steps we take to ensure transparency and timely delivery of your purchased products.

Please read this Track Delivery Policy carefully.

Order Processing and Shipment

Upon placing an order, ElisArt begins processing it promptly. Processing typically includes verifying payment, packaging, and preparing the item for shipment. Once your order is shipped, you will receive a shipment confirmation email containing tracking information and estimated delivery timelines.

How to Track Your Order

• After shipment, you will be provided with a unique tracking number from our shipping carrier.
• You can use this tracking number on the carrier’s website or through the link provided in your shipment confirmation email to monitor your package status in real time.
• Tracking updates include estimated delivery dates, shipment location, and status changes such as “In Transit,” “Out for Delivery,” or “Delivered.”

Estimated Delivery Times

• Delivery times vary based on your location and the selected shipping method.
• While we strive to meet the estimated delivery dates, external factors such as carrier delays, customs inspections, and weather conditions may affect shipment timing.
• ElisArt is not responsible for delays caused by third-party carriers beyond our control.

Privacy and Security of Shipment Information

Any personal information collected during the shipping process, including your shipping address and contact details, is handled in accordance with our Privacy Policy. We are committed to protecting your data and ensuring secure handling throughout the delivery process.

Changes to This Policy

ElisArt reserves the right to update this Track Delivery Policy at any time to reflect changes in shipping practices, legal requirements, or operational needs. We will notify customers of any material changes by updating the “Last updated” date and posting the revised Policy on our Site.

Returns and Exchanges

Tracking your delivery does not affect our standard return and exchange policies. If you wish to return or exchange a product, please refer to our Returns Policy available on the Site for detailed instructions.

Contact Us

For any questions or concerns about tracking your delivery, please contact us at:

Email: contact@elisart.store
Address: Spain